A+ Network+


The A+ part of our program focuses on teaching participants basic software and hardware knowledge, such as installation and configuration, so as to gain one of the industry’s most influential certifications for IT professionals. Participants will be deeply trained to execute a wider scope of skills that lead to the A+ Technician certification. Moreover, the participant will build a high level of confidence in their abilities leading to productivity improvement performance in the workplace.
With the emerging network capabilities of most organizations today, A+ is not just enough to address several network challenges. A more advanced skill is needed – Network+. MITS will teach participants the essentials in networking management and support skills in order to obtain one of the most respected certifications among IT professionals. Having a rigorous training in Network+ will demonstrate versatility in successfully establishing and supporting a network.


  • Install, upgrade, repair, create, optimize, troubleshoot
  • Perform preventative maintenance on basic personal computer operating systems
  • Identify the components of standard desktop personal computers
  • Identify the core components and functions of personal computer operating systems
  • Determine best practices made by professional personal computer technicians
  • Install and configure computer and system components, as well as the operating systems
  • Manage and support troubleshoot peripheral components
  • Troubleshoot system components
  • Manage and troubleshoot installations of Microsoft Windows
  • Determine network languages
  • Install and manage network connections
  • Support portable computing devices, printers and scanners, and personal computer security
  • Determine personal computer security principles and protocols


  1. Introduction to Hardware
    • Computer System Components
    • Storage Devices
    • Device Connections and Interfaces
  2. Introduction to Operating System
    • Personal Computer Operating Systems
    • Windows Control Panel Utilities
    • Command Line Tools
    • Windows Security Settings
    • Windows Operating System Tools
  3. Operational Concepts and Procedures
    • Basic Maintenance Tools and Practices
    • Electrical Safety
    • Environmental Safety and Materials Handling
    • Professionalism and Communication
  4. Peripheral Components
    • Install and Configure Display Devices
    • Install and Configure Input Devices
    • Install and Configure Expansion Cards
    • Install and Configure Multimedia Devices
  5. System Components Maintenance and Management
    • Motherboards, CPUs and Cooling Systems
    • Select and Install Power Supplies
    • Introduction to RAM
    • Install and Configure Storage Devices
    • Configure the System BIOS
  6. Installing and Configuring Operating Systems
    • Implement Virtualization
    • Install Microsoft Windows
    • Windows Upgrades and Preventive Maintenance
  7. Tailored Client Environments
    • Standard Clients
    • Custom Client Environments
  8. Networking Technologies
    • Physical Network Connections
    • TCP/IP
    • Network Connectivity
    • Ports and Protocols
    • Set Up and Configure Windows Networking
    • Networking Tools
  9. Mobile Computing
    • Mobile Device Technologies
    • Configure Mobile Devices
  10. Supporting Laptops
    • Anatomy of Laptops
    • Install and Configure Laptop Hardware Components
  11. Supporting Printers
    • Printer Technologies
    • Install, Configure, and Maintain Printers
  12. Introduction to Security
    • Security Fundamentals
    • Security Threats and Vulnerabilities
    • Security Protection Measures
    • Workstation Security
  13. Troubleshooting Hardware Components
    • Troubleshooting Theory and Concept
    • Troubleshoot Video and Display Devices
    • Troubleshoot Hard Drives and RAID Arrays
    • Troubleshoot System Components
    • Troubleshoot Laptops and Printers
  14. Troubleshooting System-Wide Issues
    • Troubleshoot Operating Systems
    • Troubleshoot Wired and Wireless Networks
    • Troubleshoot Common Security Issues


  • Define the purpose of networking principles and policies and networking in general
  • Determine features of different network operating systems
  • Understand the OSI networking model and its relationship to networking components
  • Determine the function of the Data Link layer of the OSI model
  • Interpret the transmission of data over a network
  • Define the function of the Network, Transport, and Session layer of the OSI model
  • Interpret the fundamental concepts of the TCP/IP protocol suite
  • Interpret the application of TCP/IP addresses and subnets
  • Access and use a TCP/IP network
  • Define the requirements for remote network access
  • Interpret the need to establish network security and fault tolerance
  • Define the types of information that needed prior to installing or updating a network operating system
  • Interpret methods in monitoring and managing a network
  • Define a systematic approach for troubleshooting network problems


  1. Introduction to Basic Network Knowledge
    • Network and Internet Work Principles
    • Network Topologies
    • Networking Strategies
  2. Definition of Servers and Clients
    • Network Operating System Basics
    • Network Clients
    • Directory Services
  3. The OSI Model
  4. The Physical Media
    • Data-transmission Media
    • Complete Media
    • Signaling
    • Signal Transmissions
  5. The Data Link Layer
    • Data Link Layer Considerations
    • Media Access Control (MAC) and Logical Link Control (LLC)
    • IEEE 802 Specifications
  6. Data Transmission
    • Introduction to Network Connection Devices and Network Adapters
    • Transmitting Data on Cable
    • Network Topologies and Bridges
  7. The Network Layer
    • Addresses, Routers, and Internetwork Connection Device
  8. The Transport Layer
    • Transport Layer Addressing Issues
    • Transport Layer Segmenting Process
    • Transport Layer Connection Services
  9. The Session Layer
    • Dialog Control Modes
    • Session Management
  10. TCP/IP Fundamentals
    • Introduction to TCP/IP
    • TCP/IP Protocol Suite
  11. IP Addressing, Subnetting and Supernetting
    • Introduction to Addressing, Subnetting and Supernetting
    • Interior Gateway Protocols
  12. Adopt and Adapt a TCP/IP Network
    • Configuring Clients for TCP/IP Networks
    • TCP/IP Suite Tools
    • Check Network Connectivity
  13. Remote Access Protocols
    • Remote Access Protocols
    • Evaluating Remote Connection Options
    • Dial-up Networking
  14. Network Security and Fault Tolerance
    • Security Models
    • Password Security
    • Data Encryption
    • Firewalls and Proxy Servers
    • System Fault Tolerance
    • Backing Up Data
  15. Adapting for Network Installation
    • Creating and Gathering Information
    • Environmental Issues
    • Networking Components and Connectors
    • Compatibility Issues
  16. Network Management and Maintenance
    • Network Documentation
    • Backup Techniques
    • Virus Protection
    • Patches and other Software Updates
  17. Network Troubleshooting Techniques
    • Researching on Troubleshooting Models
    • Determining Troubleshooting Tools


This course is focused toward an Information Technology (IT) professional who has networking and management skills who want to advance a career in IT by obtaining a thorough knowledge of computing topics; prepare for the CompTIA A+ and Network+ Certification examinations; or use A+ and/or Network+ as the framework for advanced networking certifications or career responsibilities.

Click here to request schedule and more course information.


We are committed to providing you with the highest quality training in Information Technology at a very reasonable cost.


Management & Info Tech Solutions is approved by Division of Private Business and Vocational Schools of the Illinois Board of Higher Education

1 N. Old State Capitol Plaza, Suite 333 Springfield IL 62701. www.ibhe.org 217-782-2551.

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